DISM is a tool built into Windows 10 that allows administrators to prepare, modify, and repair system images, including Windows Recovery Environment, Windows Setup, and Windows PE (WinPE), but anyone can use it to repair common system problems. If you are dealing with this known issue, the company is recommending users to use the Deployment Image Servicing and Management (DISM) command-line tool with Command Prompt to repair the current installation, and therefore the 'Reset this PC' feature. Under the heading Reset this PC, select the Get Started button. Under Settings, select Update & Security. Select Update and Security at the bottom of the menu. How to Factory Reset Windows 10 Using Settings Click the Start Windows button. Alternatively, search for Settings in the Windows 10 search bar and select the corresponding result. According to the company support website (opens in new tab) (via BleepingComputer), there's a problem with certain hardware configurations that causes the feature to fail on devices running this particular release. Open the Windows 10 Settings Menu by pressing Windows Key+I. No changes were made' error message that will prevent you from completing the reset. However, if you have a computer running the Windows Update (version 2004), and you try to use the 'Reset this PC' feature, you may end up with the 'There was a problem when resetting your PC.

How to factory reset windows 10