vmware horizon install failed windows 10

Verifying that everything within the environment was how it should be I then turned my attention back to the Horizon agent on the gold master VM template.

In my case PCoIP was being used and all required ports between the guest VM agent and Horizon Connection servers were opened. On doing a bit of research it appears this error can be generated if the firewall ports for a particular display protocol aren’t opened between the Horizon guest VM agent and Horizon Connection servers – in the case of Horizon this can be the Remote Desktop Protocol or PCoIP (PC over Internet Protocol) depending on how you have configured your desktops.

Recently I went through the process of upgrading a VMware Horizon 6.1.1 VDI environment to 7.3.1 which was just released, and apart from some small teething issues with licensing during the upgrade due to a slight oversight in the VMware documentation everything else appeared to go smoothly.Īs this environment uses View Composer Linked-Clones for non-persistent desktop pools part of the upgrade involves installing the new Horizon 7.3.1 agent onto the gold master VM template for each desktop pool then performing a recompose of the VMs in those pools.This is where I ran into an issue.Īfter upgrading the agent and performing a recompose operation on the VMs within each desktop pool they then displayed a Protocol failure” status within Horizon Administrator although I could still login to them as normal through the Horizon Client.

Vmware horizon install failed windows 10